Privacy Policy

This Privacy Policy outlines how Sunny Vacation Homes collects, uses, discloses, and manages your personal information in accordance with Australian privacy law.

Section 1

General

This Privacy Policy outlines the personal information handling practices of our business and related entities.

We respect the privacy of your personal information. The Privacy Act 1988 (Cth) (‘Privacy Act’), Australian Privacy Principles, and registered privacy codes govern the way in which we must manage your personal information. This policy outlines how we collect, use, disclose, and manage your personal information.

Section 2

Personal Information

If we deal with you as a current or prospective customer or client, we may collect personal information from you in order to provide any of our services and products to you. We do not collect personal information unless it is reasonably necessary for, or directly related to, one or more of the services or products we provide or functions we carry out.

Personal information means information from which your identity can be reasonably ascertained. The types of personal information we may collect from you include, but are not limited to:

• Name
• Date of birth
• Residential address
• Postal address
• Email address
• Telephone numbers
• Your occupation and place of work

Personal information may also include credit information, as that term is defined in the Privacy Act. Our Credit Reporting Policy contains information about how you may seek correction of credit information we hold about you, how you may complain about an alleged breach of our obligations in relation to your credit information (and how we will deal with such a complaint), and whether we will disclose your credit information to any overseas entities.

Section 3

Sensitive Information

We will only collect sensitive information from you with your consent. Sensitive information is personal information that includes information relating to your racial or ethnic origin, criminal history, sexual orientation, or membership of any trade or professional associations.

Your consent matters. We will never collect sensitive personal information about you without your express consent, in accordance with the Australian Privacy Principles.

Section 4

Collection of Your Personal Information

4.1 How We Collect

You may provide us with personal information that we need to use to provide you with our services. The main way we collect personal information about you is when you give it to us — for example, when you complete a form, application or survey, or contact us to ask for information.

4.2 Why We Collect

We collect, hold, use, and disclose your personal information, which is necessary to carry out our business functions or activities, including:

• Providing various products and services relating to our business to you or someone else you know
• Providing you with information about other services that we offer that may be of interest to you
• Providing you with information relevant to your type of business or other area of interest
• Providing you with opportunities to meet other people and attend seminars and conferences
• Assisting in the management of the products and services
• Facilitating our internal business operations, including the fulfilment of any legal requirements
• Analysing our services and customer needs with a view to improving those services.
• Contacting you to provide a testimonial or complete a client satisfaction survey

4.3 Who We May Share With

In order to perform the functions and activities described above, we may disclose your personal information to any of the following:

• Our related entities to facilitate our and their internal business processes
• Third-party service providers who assist us in operating our business (including credit reporting bodies and technology service providers)
• Our related entities and other organisations with whom we have affiliations, so that those organisations may provide you with information about services and promotions
• Organisations involved in maintaining, reviewing, upgrading and developing our computer and business systems
• Our financial advisers, legal advisers, or auditors
• Organisations involved in a corporate re-organisation or transfer of all or part of our assets or business
• Organisations involved in the payment systems, including financial institutions, merchants and payment organisations
• Organisations required to assist us in discharging our legal requirements (e.g. the provision of a tax file number, anti-money laundering requirements, and responsible lending and identification requirements)
• As required or authorised by law and/or where you have given your consent.

4.4 How We Store & Secure

We store your personal information in different ways, including in paper and in electronic form. The security of your personal information is important to us. We take reasonable measures to ensure that your personal information is stored safely, protected from misuse, loss, unauthorised access, modification, or disclosure — including through electronic and physical security measures.

We cannot ensure the security of any information you transmit to us over the internet, and you do so at your own risk. Our website may link to external websites, and we take no responsibility for the privacy practices or content of those other sites.

4.5 We Will Not Sell Your Information

We will not sell your personal information to other companies or organisations without your prior consent.

4.6 Anonymity

Where it is lawful and practical to do so, you may wish to deal with us without providing any personal information — such as by providing a pseudonym or dealing with us anonymously when you make general enquiries. However, in order to provide some of our services to you, we may need to identify you.

4.7 Social Media

If you access a social media page operated by us, the information we collect about you may also include your user ID and/or user name associated with that social media service, any information or content you have permitted the third party social media service to share with us (such as your profile picture, email address, or followers list), and any information you have disclosed in connection with that social media service.

4.8 Online & Electronic Collection

We will collect information from you electronically — for instance, through internet browsing, mobile or tablet applications. Each time you visit our website, we may collect information about your use of the website. We may use technology called ‘cookies’ when you visit our site. Cookies can record information about your visit to our site.

4.9 Private Messaging

We may invite you to send your details to us via private messaging, for example, to answer a question about your account. You may also be invited to share your personal information through secure or non-secure channels to participate in other activities, such as competitions.

Section 5

Overseas Recipients

We may disclose your personal information to overseas recipients. We may use cloud storage to store the personal information we hold about you. The cloud storage and IT servers may be located outside Australia.

Prior to disclosing your personal information to an overseas recipient, we will take all reasonable steps to ensure that:

• The overseas recipient does not breach the Australian Privacy Principles; or
• The overseas recipient is subject to a law or binding scheme that protects the information in a way that is at least substantially similar to the Australian Privacy Principles; or
• You have consented to us making the disclosure.

Acceptance of any of our services via an application in writing, orally, or by electronic means will be deemed as giving consent to the disclosures detailed herein.

Section 6

Access to Your Personal Information

You can request, at any time, that we inform you of the personal information we hold about you. We usually respond to you within seven days of receiving your request.

We may refuse to give you access to the personal information we hold about you if we reasonably believe that giving access would pose a serious threat to the life, health, or safety of an individual, would have an unreasonable impact on the privacy of other individuals, or if we consider the request to be frivolous or vexatious.

If any of the information we hold about you is inaccurate, out of date, incomplete, or irrelevant, please contact us. If you wish to access or correct any of the personal information we hold about you, please email us or contact us by telephone using the details listed in the Schedule below.

Section 7

Complaints

Should you wish to make a complaint about the management of your personal information, please email us or contact us by telephone using the details listed in the Schedule.

We will make a record of your complaint and take steps to correct any deviation from the Australian Privacy Principles.

Our response timeframes: We will acknowledge your complaint within 7 days and provide you with a decision on your complaint within 30 days.

If you are dissatisfied with our response, you may make a complaint to the Privacy Commissioner, which can be contacted at www.oaic.gov.au or by calling 1300 363 992.

Section 8

How We May Change This Policy

We may amend or update this Policy at any time. Any changes to our Privacy Policy will be publicised on our website. This version of our Privacy Policy came into existence on 26 February 2026, as specified in Item 5 of the Schedule.

Section 9

More Information

For more information about any issue raised in this Privacy Policy or any other privacy concerns, please use the contact details listed in the Schedule below.

For more information about privacy in general, you can visit the Australian Information Commissioner’s website at www.oaic.gov.au.

Section 10

Interpretation

In the construction and interpretation of this Policy, where the circumstances require:

• One gender includes the other gender.
• The singular includes the plural, and the plural includes the singular.
• A person includes a body corporate.
• A party includes the party’s related bodies corporate, related partnerships, related trusts, directors, board members, officers, employees, agents, liquidators, receivers and managers, trustee in bankruptcy, administrators, executors, successors, and permitted assigns.
• Headings are for convenience only and do not form part of this policy or affect its interpretation.
• Where a word or expression is given a particular meaning, parts of speech and grammatical forms of that word have a corresponding meaning.

“Business” means any of our businesses, including, without limitation, those detailed in Item 2 of the Schedule.

“Our”, “we” or “us” means the parties and any related entities of the parties described in Item 1 of the Schedule.

“Products” and “Services” mean any of our products and/or services we provide, including, without limitation, those detailed in Item 3 of the Schedule.

Legal Schedule

Schedule: Key Details

Item 1 — Our Details

Contact Information

Entity: Place2B Realty Pty Ltd T/A Sunny Vacation Homes

Address: 12A Undine Street, Clifton Beach, QLD 4879

Phone: 0403 477 430

Email: info@sunnyvacationhomes.com.au

Item 2 — Business Details

Registration-

Licence No. 4363252

CAN 637 000 705